If someone else runs up a big bill on your phone you’ll usually have to pay for the cost of the calls up until the time you reported the phone missing. Make a note of the crime reference number - you’ll need it if you want to claim on insurance. Your network provider will give you your phone's identification number (IMEI), which you should pass on to the police. You should report it to your local police station as soon as you can by calling 101 or going in person. If you find your phone your network provider will normally be able to reactivate it. If your phone’s been stolen, ask your network provider for the phone's identification number (IMEI) - you’ll need to give this to the police. If you don’t tell them straight away you might have to pay for any unauthorised phone calls, which can be very expensive. You should tell your network provider straight away if your phone is lost or stolen, so they can block it and stop anyone else using it. Open Find my device settings Find your Windows deviceĬhoose the device you want to find, and then select Find to see a map showing your device's location.Report your missing phone to your network provider Windows 10: Select Start > Settings > Update & Security > Find my device. Windows 11: Select Start > Settings > Privacy & security > Find my device. If you turned it off during setup and now want to turn it on, make sure your Windows device is connected to the internet, has enough battery power so it can send its location, and that you're signed in to the device using your Microsoft account. When you set up a new device, you can decide whether to turn on or turn off the Find my device setting. You can't use it with a work or school account, and it doesn't work for iOS devices, Android devices, or Xbox One consoles. Here's what to do if your Xbox gets stolen. It needs to be turned on before you can use it. This setting works for any Windows device, such as a PC, laptop, Surface, or Surface Pen. This feature works when location is turned on for your device, even if other users on the device have turned off location settings for their apps. Any time you attempt to locate the device, users using the device will see a notification in the notification area. To use this feature, sign in to your device with a Microsoft account and make sure you're an administrator on it. Find My Device is a feature that can help you locate your Windows 10 or Windows 11 device if it's lost or stolen.

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